jJ
jslabbert J
1 reviews | Active since Nov 2016
21 Feb 2019, 08:21
Twisp Cue Pods out of stock
It seems like the "out of stock" symbols for Cue pods becomes the norm with Twisp. Sinde September last year the kiosks and Clicks/Dischem seem to permanently being out of stock. Surely TWISP Management Team and their Planning should have realised by now that this is a dilemma. Absolutely BAD PLANNING!
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Replies (2)
Twisp The Smoking Alternative's replyOfficial
23 Feb 2019, 12:34Good afternoon Jacques, thank you for taking the time to reach out to us regarding your current query.
We can understand the frustration currently regarding stock availability of our Cue pods. We are currently not sending stock to Kiosks due to the Burnt and leaking pod issues. We are currently doing multiple tests on our pods and will only be released once the specific flavor has passed all quality checks and no more issues are found.
We are hoping to replenish all stores (trade stores and kiosks) by mid-end of March 2019
Again we understand the frustration, however, we would like to resolve the current issue to ensure you are receiving the quality you are used too.
Twisp The Smoking Alternative's reply23 Feb 2019, 12:34
Official
Good afternoon Jacques, thank you for taking the time to reach out to us regarding your current query.
We can understand the frustration currently regarding stock availability of our Cue pods. We are currently not sending stock to Kiosks due to the Burnt and leaking pod issues. We are currently doing multiple tests on our pods and will only be released once the specific flavor has passed all quality checks and no more issues are found.
We are hoping to replenish all stores (trade stores and kiosks) by mid-end of March 2019
Again we understand the frustration, however, we would like to resolve the current issue to ensure you are receiving the quality you are used too.
jJ
jslabbert J's updateReviewer Update
25 Feb 2019, 17:42Yea well not having stock means not buying anymore twisp products. People are using this as substitute to quit smoking. I bet many cue users will now go somewhere else. Sad but true
jJ
jslabbert J's update25 Feb 2019, 17:42
Reviewer Update
Yea well not having stock means not buying anymore twisp products. People are using this as substitute to quit smoking. I bet many cue users will now go somewhere else. Sad but true