WC
Wesley C

1 reviews | Active since Jan 2015

29 Mar 2018, 10:00

Twisp Cue Leaking Pods

I purchased a brand new Twisp Cue to find that 2 of the 3 pods are cracked and leak. Either these pods are too sensitive or the packaging is inadequate. How are you going to compensate your consumers?

0
Replies (2)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply29 Mar 2018, 13:42
Official

Good Day Wesley

Thank you for taking the time to reach out to us! We are sorry to hear about this experience.

We would like to speak further in order to assist in resolving this issue. One of our agents will get in touch during the course of the day.

Regards,

Twisp Team

WC
Wesley C's update03 Apr 2018, 14:08
Reviewer Update
Thank you, received new pods. Thanks for the quick response.