MR
Michelle R
1 reviews | Active since Mar 2019
17 Mar 2019, 18:24
Twisp Cue Device and pods
Twisp Cue is the worst product that i have had the misfortune of wasting money on in years. Not to mention that 9 out of 10 pods I buy are leaking but there is a continuance of no stock. Don't waste your money on this product go to a vape shop and buy a product that is not manufactured in SA.
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Twisp The Smoking Alternative's replyOfficial
19 Mar 2019, 12:18Good morning Michelle, thank you for taking the time to reach out to us :) we are sorry to hear about your experience with our Cue pods and we do apologize for any inconvenience caused.
Your Cue pods are covered against any manufacturing defects regarding burnt tastes, leaking and no vapor being produced. If a pod is found to have a burnt taste, do not use the pod further, put the pod aside and on your visit to the counter have any pods found to have a burnt taste assessed and exchanged by one of our agents in store. We have received our Cue pods last week and they have been distributed to all our Twisp kiosk.
Again we do apologize for any inconvenience caused too you.
Your Cue pods are covered against any manufacturing defects regarding burnt tastes, leaking and no vapor being produced. If a pod is found to have a burnt taste, do not use the pod further, put the pod aside and on your visit to the counter have any pods found to have a burnt taste assessed and exchanged by one of our agents in store. We have received our Cue pods last week and they have been distributed to all our Twisp kiosk.
Again we do apologize for any inconvenience caused too you.
Twisp The Smoking Alternative's reply19 Mar 2019, 12:18
Official
Good morning Michelle, thank you for taking the time to reach out to us :) we are sorry to hear about your experience with our Cue pods and we do apologize for any inconvenience caused.
Your Cue pods are covered against any manufacturing defects regarding burnt tastes, leaking and no vapor being produced. If a pod is found to have a burnt taste, do not use the pod further, put the pod aside and on your visit to the counter have any pods found to have a burnt taste assessed and exchanged by one of our agents in store. We have received our Cue pods last week and they have been distributed to all our Twisp kiosk.
Again we do apologize for any inconvenience caused too you.
Your Cue pods are covered against any manufacturing defects regarding burnt tastes, leaking and no vapor being produced. If a pod is found to have a burnt taste, do not use the pod further, put the pod aside and on your visit to the counter have any pods found to have a burnt taste assessed and exchanged by one of our agents in store. We have received our Cue pods last week and they have been distributed to all our Twisp kiosk.
Again we do apologize for any inconvenience caused too you.