ZG
Zane G
1 reviews | Active since Feb 2019
14 Feb 2019, 12:43
Twisp cue - Burnt
Pods keep giving a disgusting burning taste at about 3/4 full, I have spent over R1700.00 on pods and an additional cue(if battery ran out) now i have all these pods that are burnt.
Waste of money.
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Twisp The Smoking Alternative's replyOfficial
14 Feb 2019, 13:23Good afternoon Zane, thank you for reaching out to us. We are sorry to hear about your experience with our Cue pods and we do apologize for any inconvenience caused. We are busy looking into the matter and are busy doing quality checks on the pods that we currently received. We know that this has been an inconvenience to our customers and we are trying to resolve the matter as soon as possible. We advise you to exchange any faulty pods you have at your nearest Twisp kiosk.
Twisp The Smoking Alternative's reply14 Feb 2019, 13:23
Official
Good afternoon Zane, thank you for reaching out to us. We are sorry to hear about your experience with our Cue pods and we do apologize for any inconvenience caused. We are busy looking into the matter and are busy doing quality checks on the pods that we currently received. We know that this has been an inconvenience to our customers and we are trying to resolve the matter as soon as possible. We advise you to exchange any faulty pods you have at your nearest Twisp kiosk.