1 reviews | Active since Dec 2017
Twisp Cue
Bought a cue 2 weeks ago. All of a sudden it just stops working?! No vapor pulls through, despite fully charged battery and a brand new pod! So disappointed by this product.
Good Morning,
Thank you for taking the time to make us aware of your current issue with your Cue device.
It seems as your new Pod might not be wicking correctly which is causing the device to be unable to produce vapour. Kindly feel free to have your Pod and Cue device assessed at your nearest Twisp Kiosk. Your device is covered by a 6 month warranty and your pods are covered for any defects, ensure to have your proof of purchase on hand when visiting!
Kind Regards
Twisp Team
Good Morning,
Thank you for taking the time to make us aware of your current issue with your Cue device.
It seems as your new Pod might not be wicking correctly which is causing the device to be unable to produce vapour. Kindly feel free to have your Pod and Cue device assessed at your nearest Twisp Kiosk. Your device is covered by a 6 month warranty and your pods are covered for any defects, ensure to have your proof of purchase on hand when visiting!
Kind Regards
Twisp Team