SO
Sonja O

1 reviews | Active since Apr 2019

17 Nov 2020, 19:55

Twisp cliq. Dissapointment

I have only had a bad experience with the twisp cliq. Buying pods at the local stores as i dont stay close enough to a twisp shop to buy my pods there. Every single time i buy at a local shop in brackenfell i always have a faulty pod. At different stores who wont replace them. Having to wait to be able to go to twisp to return it. Ending up losing money and wasting petrol and spending more as the shops are more expensive even if i do get a return from twisp.

Not very happy with the product and as i know twisp they are not very helpful when it comes to changing or returning a device for something else. I love the cliq but its a hassle and more problems with the pods. I have lost more money than just having to smoke normal cigarettes.

Dissapointed to say the least.

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply18 Nov 2020, 10:12
Official
Good Morning Sonja, we are sorry to hear about your experience with the Cliq Pods. We will get in touch with the Rep for your area so that he can investigate the matter. In regards to exchanges, we can only exchange a faulty device if an assessment has confirmed the fault and you are in warranty.