CR
Carlos R

1 reviews | Active since Jul 2015

22 Jul 2015, 17:03

Twisp Clearo absolutely useless

Hello All. <br> <br> I have been a Twisp User for over a year now and use my Clearo on a daily basis. Over the last year I have replaced 6 Batteries, Countless liquid Holders, and god knows how many atomisers!!! <br> <br> Ive actually reached a point now that im sick and tired of buying parts that don't last a damn month due to shocking manufacture and poor wear-ability. WHEN YOU DROP A TWISP CLEARO SOMETHING BREAKS!!! Its inevitable and Guaranteed to fail!!<br> <br> After changing a atomiser, one refill and you start sucking liquid once again on your second. surely it should last 2 weeks or more?? At the price you charge for spares you should ensure they at least work the way \WE"customers expect them too or at least as long as your so called \""Sales People\"" say they will.<br> <br> To cut a long story short"

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply23 Jul 2015, 10:15
Official
Hello crocha,

Hi Carlos,

Thank you for getting in touch.

Twisp hardware (excluding the replaceable coils) carry a 6 month warranty to be free of factory defects. If your device should have had a manufacturing defect, we would be happy to replace it if within the warranty period.

We have relayed your message to our experienced customer support team who will get in touch with you as soon as possible to discuss.

Kind Regards,
The Twisp Team