1 reviews | Active since Oct 2016
Twisp awful service
I purchased the twisp vega mini about 5 months ago. I started using the device about a month ago and it's been giving me problems. It burns the coils in 3 days. The battery gets hot. I have been at the twisp kiosk where I purchased the device about 5 times with the same problem and no solution was presented to me even though the divide is still under warranty. I have emailed the twisp customer care 2 weeks ago and no response. This company has the worst regard for customer care ever.
Hi There
Thank you for contacting us. We cannot seem to find any mails in our system from you and cannot find any of your contact details. We most certainly can assist with the coils being burnt that you are experiencing. This is normally due to flavour being used and priming of coils. Please ensure that you raise a query with *** or you can contact our team directly on ***
Hi There
Thank you for contacting us. We cannot seem to find any mails in our system from you and cannot find any of your contact details. We most certainly can assist with the coils being burnt that you are experiencing. This is normally due to flavour being used and priming of coils. Please ensure that you raise a query with *** or you can contact our team directly on ***