Twisp after sales service

My wife purchased the new Twisp Edge for my \early\" birthday present last September. I have used the Clearo for 2 years since October 2013 and always respected their products and after sales service, however, I have had an experience with their after sales service which infuriates me. I went to their Milnerton offices with an issue where my atomiser was leaking. I was told that this is not covered in the warranty and needed to purchase a new atomiser. I was within my 6 month guarantee, provided the slip etc. This made no difference whatsoever. <br> <br> I specifically spent the money on Twisp because they have a quality product and considering the amount of money you paying, if anything might happen you know that they will honour their sales agreement. This was not the case.<br> <br> I am not very happy with with their service at all. They have forced me to make use of an alternative... "