Twisp Aero , Waste Of Money

Good day , <br> <br> i have recently purchased a Twisp Aero , i have been experiencing alot of problems , the battery dies so often cannot even last me the whole day and that with smoking the device only about 6 times a day , i took it to the branch in Galeria shopping center whilst on holiday and they said there is noting that they can do about it , i have then tried again at the branch in trade route and i was told the same thing , is this really the way that Twisp treats its clients ??? i mean the device is still NEW not even 3 months old ! and already have battery problems - soon we will have to be smoking from the charger ...