1 reviews | Active since Dec 2015
Twisp Aero Coils are a *******.
I have purchase a twisp aero and a extra coil. The coil that came with the device was faulty as I used it once and it gave a bad burn taste as if I was vaping poisen. So I decided to use the extra coil that I purchased. The extra coil lasted me 3 days and k don't vape alot. This is truly a ******* as I will have go purchase 2 coils per week. The twisp store in baywest told me it will last about 2 weeks per coil. I went to the store and they told me they can't replace the faulty coil as it's not under warranty. I was not told that the coil has no garentee. I was told that the device has a 6 months warranty therefore I purchased the device. I hope you guys can help me out. I even told many of my friends and colleagues to purchase the device. It has a leaking problem aswell. Hope you guys can help me out please.
Hi Mohamed
Our devices do come with a 6 month Warranty. It does state on the receipt regarding our policy and that coils are not a refundable good.
It does however sound like the coil was not given enough time to soak up the twisp flavour. If the device is used with out this happening, the coil has nothing to burn off to create the twisp experience and so it will burn out to quickly. The twisp store will be able to take you through the steps to be followed when you place a new coil inside the device.
Hi Mohamed
Our devices do come with a 6 month Warranty. It does state on the receipt regarding our policy and that coils are not a refundable good.
It does however sound like the coil was not given enough time to soak up the twisp flavour. If the device is used with out this happening, the coil has nothing to burn off to create the twisp experience and so it will burn out to quickly. The twisp store will be able to take you through the steps to be followed when you place a new coil inside the device.