MP
Mauro P

1 reviews | Active since Mar 2015

20 Aug 2016, 08:14

Twisp Aero batteries faulty

<p>I purchased two twisp clearo's , one edge and am perfectly happy with them , until I purchased the Aero.The first battery stopped working then i purchased another one of which straight out of the box did'nt work. Tobacco Land replaced that one and it lasted a few months, when that one broke i waited for 2 months to get it replaced and went to collect it yesterday and the new one is faulty out of the box.Do i need to wait for months to get that one replaced too ? I tried to contact customer support just now but no one answers. Please resolve my problem asap so i can retract my complaint and give a positive review based on all the other products. Please note in the year i had the aero i probably used it 3 months from all the waiting for replacements.</p>

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply26 Aug 2016, 12:55
Official

Hi Mauro

This most certainly is something that we can assist with.

We will be getting an agent to contact you to get more information so that we can assist further