Terrible service from Twisp pavilion

<p><span style="background-color: rgba(255, 255, 255, 0);">I went to a store at the pavilion shopping centre in Durban to enquire about a problem I have been having with my new device which is 1 month old.The assistance they have at the counter where rude and refused to hear my query regarding the battery on the device.Out right told me they can't help me and besides they are out of stock of the batteries&nbsp;</span></p> <p><span style="background-color: rgba(255, 255, 255, 0);">it was said to me very rudely and with no reason that they will not help me and I should call the head office.</span></p> <p><span style="background-color: rgba(255, 255, 255, 0);">I would never buy another one of there products or deal with them as I don't feel they are customer friendly and do not hear the actual problem out.</span></p> <p><span style="background-color: rgba(255, 255, 255, 0);">I am still waiting for there senior management to contact me regarding my problem with my battery which I paid R1200 for the device&nbsp;</span></p>