terrible disgusting attitude. horrible experince

I've been twice to twisp in centurion for the same reason that my device was leaking - turner helped me twice and gave me a \thumb-sucked"story that its because of the change in altitude.. he even used vulgar language saying the consultant doesn't know what the f*** she doing. this is the second time im complaining and no response. i only get excellent service from Nicolette whos there.. but the two gentleman there do everything in there power to make my experience a terrible and disgusting one.. every time i query sometime theres a new law or protocol... i don't know if its those two staff or the company itself but their ethics and client centricity stinks!!!!"""