ZS
Zane S

1 reviews | Active since May 2013

18 Oct 2016, 07:11

Tabacco#1 Signature different taste ?

<p>Good day, </p> <p>on 30 August 2016 i sent a email to ********** <p>Good Morning,</p> <p>Yesterday i bought twisp tabacco #1 signature and i have noticed the <br />liquid is not the same anymore? it has got a sweet taste and the liquid <br />does not last long anymore, after an hour of use i had to refill my <br />twisp? please advise what i should do or did anything change in the liquid?</p> <p> </p> <p>on that same day Inga De beer rep**** with</p> <p>Good day Zane </p> <p>Thank you for contacting us! </p> <p>We haven't changed our recipe for our flavours , but would still like to investigate your query.</p> <p>Please can you send us pictures of the bottle you purchased , the batch number and store that you purchased it from to advise further .</p> <p>Have a lovely evening further . </p> <p>Kind regards </p> <p>Inga</p> <p> </p> <p>i sent the photos the next day and from there i was trying to contact her to find out what the outcome was, and to luck, ive sent about 5 to 6 emails with no reply. can someone please contact me regarding this matter, i spent a lot of money on my twisp product, and this is the service i receive? the tabaco batch number FL003417 07/2018</p> <p>and this is the third one i bought with the same batch no and same ****ty taste.</p>

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Replies (2)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply18 Oct 2016, 09:16
Official

Hi Zane

Thank you for contacting us!

We will investigate the matter and get one of our agents to contact you.

ZS
Zane S's update03 Nov 2016, 15:57
Reviewer Update

another 3 weeks passed and still no contact from you guys?