1 reviews | Active since Jul 2011
STILL NO JOY FROM TWISP
Recently I posted a complaint on HelloPeter with regard to the Twisp products:<br> <br> http://hellopeter.com/twisp-the-smoking-alternative/complaints/twisp-does-not-honour-their-warranty-***<br> <br> After getting no joy I posted this:<br> <br> As a result of this Twisp replaced both my faulty batteries. I am disgusted to now report that the one replacement battery has completely stopped functioning despite the fact that it is fully charged.<br> <br> It is obvious that their product is terrible quality.<br> <br> As a result we visited a shop in China Mall, where we paid next to nothing for batteries and they seem to not only function better that the Twisp batteries but also seem to last longer.<br> <br> My personal opinion is that Twisp should withdraw from the market or get their products sorted out. Currently it is just one huge rip-off.<br> <br> Subsequently someone phoned me and said he would contact me the following week to arrange for a replacement as the Clearwater kiosk. I AM STILL WAITING FOR HIS CALL.<br> <br> Problem is the other battery also packed up now and I have no evidence of the replacement just some 3 months ago. Where does that leave me??????
Hi Willem,
We have relayed your message to our Support Team who will get in touch with you as soon as possible to offer further assistance.
Kind Regards,
The Twisp Team
Hi Willem,
We have relayed your message to our Support Team who will get in touch with you as soon as possible to offer further assistance.
Kind Regards,
The Twisp Team
