RP
Ryan P
1 reviews | Active since Oct 2013
01 Jul 2015, 15:38
Still no contact
Twisp has yet to contact me regarding the shoddy performance of<br> The new and unimproved edge. Maybe it's just my experience, regardless it courteous for the company to respond within a reasonable period of time as I am sorely not getting my money's worth. My twisp edge is sitting in its stand collecting dust as I fear that should I use my new edge instead of my old clearos I may go back to smoking cigarettes!
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Twisp The Smoking Alternative's replyOfficial
02 Jul 2015, 12:41Hello Ryan777,
Hi Ryan,
We do apologise to hear about your experience as we aim to provide the highest level of customer support and we regret to be informed that this was not provided.
Please be aware that this matter has been picked up by management and you have been emailed with a response this morning.
Kindest Regards,
The Twisp Team
Hi Ryan,
We do apologise to hear about your experience as we aim to provide the highest level of customer support and we regret to be informed that this was not provided.
Please be aware that this matter has been picked up by management and you have been emailed with a response this morning.
Kindest Regards,
The Twisp Team
Twisp The Smoking Alternative's reply02 Jul 2015, 12:41
Official
Hello Ryan777,
Hi Ryan,
We do apologise to hear about your experience as we aim to provide the highest level of customer support and we regret to be informed that this was not provided.
Please be aware that this matter has been picked up by management and you have been emailed with a response this morning.
Kindest Regards,
The Twisp Team
Hi Ryan,
We do apologise to hear about your experience as we aim to provide the highest level of customer support and we regret to be informed that this was not provided.
Please be aware that this matter has been picked up by management and you have been emailed with a response this morning.
Kindest Regards,
The Twisp Team