Severely dissatisfied

I have been an avid Twisper for two years already. My new Twisp Edge device leaked constantly from when I first purchased it until I managed to fix the problem myself with no assistance from your side. Now it only leaks when lying down and my handbag and bed sheets are all stained. My Twisp button keeps getting stuck thus resulting in me having to un***** the battery so that it doesn't burn out. My Twisp will now not even turn on and will not charge. I am not a happy customer at all and am regretting my decision of recommending Twisp to everyone I know. I doubt I will buy another device from Twisp again.