VP
Vincent P
1 reviews | Active since Oct 2015
06 Oct 2015, 10:20
Return/Exchange Policy
I was using the older twisp device, as per a friend's recommendation. Happy with the device, I decided to upgrade to the newer model (twisp edge), lured by the gimmick that you can \tailor your vapour"and longer lasting coils. After purchasing the device"
Helpful (0)
Replies (1)0
Replies (1)
Twisp The Smoking Alternative's replyOfficial
06 Oct 2015, 10:42Hello VPieterse,
Hi Vincent
We are aware that you have had correspondence with one of our agents. They have explained in full detail as to how the policies and procedures work with regards to the refund/exchange.
We are still more than welcome to ensure that you get the optimal usage out of your device, as the only issue currently being experienced it with the Atomiser head (coil).
Please let us know if you would like further assistance.
Hi Vincent
We are aware that you have had correspondence with one of our agents. They have explained in full detail as to how the policies and procedures work with regards to the refund/exchange.
We are still more than welcome to ensure that you get the optimal usage out of your device, as the only issue currently being experienced it with the Atomiser head (coil).
Please let us know if you would like further assistance.
Twisp The Smoking Alternative's reply06 Oct 2015, 10:42
Official
Hello VPieterse,
Hi Vincent
We are aware that you have had correspondence with one of our agents. They have explained in full detail as to how the policies and procedures work with regards to the refund/exchange.
We are still more than welcome to ensure that you get the optimal usage out of your device, as the only issue currently being experienced it with the Atomiser head (coil).
Please let us know if you would like further assistance.
Hi Vincent
We are aware that you have had correspondence with one of our agents. They have explained in full detail as to how the policies and procedures work with regards to the refund/exchange.
We are still more than welcome to ensure that you get the optimal usage out of your device, as the only issue currently being experienced it with the Atomiser head (coil).
Please let us know if you would like further assistance.