SM
Sol M
1 reviews | Active since Nov 2015
30 Nov 2015, 15:19
Required items not in stock
I visited the Twisp Stall at Clearwater Shopping Centre to find that none of the oil flavours that I wanted to purchase were out of stock (Caffe' Latte'& Tobacco) The sales person advised me of some other flavours which as per him is the most popular. No testers were available as with other Agents. When I arrived back at the office trying out the new flavours it really made me nauseous. Due to the bottles being opened I will not be able to return same. Please advise if somebody at Twisp Head Office can assist me with this problem. Many Thanks.
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Twisp The Smoking Alternative's replyOfficial
30 Nov 2015, 16:27Hello Solmar,
Hi Sol
Thank you for contacting us.
We will be sure to look into the stock situation at the Store to mkae sure that the needed products are available.
Unfortunately though, yes, due to hygiene and security reasons, we are not able to refund or exchange any Twisp flavours.
Hi Sol
Thank you for contacting us.
We will be sure to look into the stock situation at the Store to mkae sure that the needed products are available.
Unfortunately though, yes, due to hygiene and security reasons, we are not able to refund or exchange any Twisp flavours.
Twisp The Smoking Alternative's reply30 Nov 2015, 16:27
Official
Hello Solmar,
Hi Sol
Thank you for contacting us.
We will be sure to look into the stock situation at the Store to mkae sure that the needed products are available.
Unfortunately though, yes, due to hygiene and security reasons, we are not able to refund or exchange any Twisp flavours.
Hi Sol
Thank you for contacting us.
We will be sure to look into the stock situation at the Store to mkae sure that the needed products are available.
Unfortunately though, yes, due to hygiene and security reasons, we are not able to refund or exchange any Twisp flavours.