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hendrik du plessis du plessis

1 reviews | Active since Apr 2011

12 Jun 2015, 14:57

Refunds

Good day.<br> <br> I bought a twisp edge two weeks ago, after the device malfunctioned and it stayed on after inserting the battery it was repaced, I was given a replacement and the exact same thing happened two days later. I was in contact with the regional manager and he agreed to upgrade my device to the twisp aero. After owning this device for a week I am extremely unhappy, it keeps on leaking liqiud everywhere and the coils only last for a few days.<br> <br> Please refund my Money as this was not the promise made to me.

0
Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply12 Jun 2015, 15:52
Official
Hello hendrik20,

Hi Hendrik,

Sorry to hear. We have relayed your message to the Regional Manager who will give you a call as soon possible to offer assistance.

Kindest Regards,
The Twisp Team