1 reviews | Active since Oct 2016

03 Jan 2018, 14:44

Refund without question

Yesterday I did an online purchase of a new battery including liquid. After giving it some thought I realized I had purchased the wrong battery but was not willing to buy the correct one that would cost double the price of the other one. I immediately contacted their support line and a little while ago, I received confirmation that the purchase was canceled and the refund would be done within the next 3 - 5 days. Exceptional, there were no questions asked - it was plain and simple.

Great Service!

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply03 Jan 2018, 15:26
Official

Hi Natasha

Thank you for letting us know! And for the great feedback! We always appreciate it!

Best regards,