1 reviews | Active since May 2012
Read this before you buy a Twisp device
If you're planning to buy a Twisp, there are a couple of things you need to be aware of:
1. Log and record your visits to any Twisp Kiosk. If you don't, you risk finding yourself in the same situation as I am in: Out of warranty and no way to prove that I was at the Kiosk within my warranty period. (I called the Mall to see if I can get access to CCTV recordings, they keep footage for one month only). So record your visits, queries and conversations with Twisp employees to cover yourself. 2. There is no support after your 6 month warranty expired. I have asked if I can take my faulty device somewhere to get repaired, even if I have to pay for the repairs out of pocket. Nope - If your device still gives problems after 6 months, they tell you to buy a new one.
I would honestly and sincerely advise you to buy your vape somewhere else. Google "vape shop near you". Better prices, better products and MUCH better service. This was a very expensive lesson I had to learn the hard way.
Good Afternoon Vincent,
We are aware that our support agent has been in contact with you and has resolved your current query.
If you have anymore questions or queries, please feel free to mail us or give us a call on ***.
Good Afternoon Vincent,
We are aware that our support agent has been in contact with you and has resolved your current query.
If you have anymore questions or queries, please feel free to mail us or give us a call on ***.
