1 reviews | Active since Oct 2012
POOR QUALITY ON PODS
I've been using the Cue since January and honestly it's best use of money I've owned 5 vape devices and 2 twisp devices and the cue is the only device that made me stop smoking however I am disappointed in the quality of pods. It is expensive and the last thing I want to see is a new pod that leaks, I've opened up countless broken pods sometimes they refuse to burn others times they leak. I own 2 cue devices and on average I purchase 5 pods a week. New issue I'm facing is flavours, for the last 3 weeks I'm only able to find tobacco and mint. I find myself driving around trying to find the flavours I enjoy but is always a shortage of stock, do you guys want me to start smoking cigarettes again because I don't.
Good Morning Llewelyn, thank you for taking the time to contact us. We are sorry to hear about your experience with our Cue pods. With regards to your pods that are leaking, you should not be receiving any pods that are leaking and those pods might still be from our first batch of pods.If you can let us know where you purchased the pods, so that we can investigate into the matter. We would advise you to visit your closest kiosk with your proof of purchase and get all your faulty pods exchanged. With regards to the flavours, our flavours has done so well that we have sold out faster than we thought we would. However, we will be receiving stock of our blueberry, vanilla, rebel and nut brittle pods mid-September. Kindly let us know which is your closest kiosk? We will ask them to keep stock aside for you as soon as it arrives and contact you.
Good Morning Llewelyn, thank you for taking the time to contact us. We are sorry to hear about your experience with our Cue pods. With regards to your pods that are leaking, you should not be receiving any pods that are leaking and those pods might still be from our first batch of pods.If you can let us know where you purchased the pods, so that we can investigate into the matter. We would advise you to visit your closest kiosk with your proof of purchase and get all your faulty pods exchanged. With regards to the flavours, our flavours has done so well that we have sold out faster than we thought we would. However, we will be receiving stock of our blueberry, vanilla, rebel and nut brittle pods mid-September. Kindly let us know which is your closest kiosk? We will ask them to keep stock aside for you as soon as it arrives and contact you.
Good Morning Llewelyn, thank you for taking the time to contact us. We are sorry to hear about your experience with our Cue pods. With regards to your pods that are leaking, you should not be receiving any pods that are leaking and those pods might still be from our first batch of pods.If you can let us know where you purchased the pods, so that we can investigate into the matter. We would advise you to visit your closest kiosk with your proof of purchase and get all your faulty pods exchanged. With regards to the flavours, our flavours has done so well that we have sold out faster than we thought we would. However, we will be receiving stock of our blueberry, vanilla, rebel and nut brittle pods mid-September. Kindly let us know which is your closest kiosk? We will ask them to keep stock aside for you as soon as it arrives and contact you.
Good Morning Llewelyn, thank you for taking the time to contact us. We are sorry to hear about your experience with our Cue pods. With regards to your pods that are leaking, you should not be receiving any pods that are leaking and those pods might still be from our first batch of pods.If you can let us know where you purchased the pods, so that we can investigate into the matter. We would advise you to visit your closest kiosk with your proof of purchase and get all your faulty pods exchanged. With regards to the flavours, our flavours has done so well that we have sold out faster than we thought we would. However, we will be receiving stock of our blueberry, vanilla, rebel and nut brittle pods mid-September. Kindly let us know which is your closest kiosk? We will ask them to keep stock aside for you as soon as it arrives and contact you.