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Paula N

1 reviews | Active since Mar 2015

11 Sept 2020, 13:32

Pathetic devices and service

I bought a device that was faulty, and the next day I went to return it. They refused to give me a refund, and told me to buy a more expensive device. After a big struggle they agreed to refund me. Weeks later they refunded me 32% less than what I paid for the device. Faulty, below standard devices and pathetic service. Would not recommend Twisp to anyone. If I could give them NO stars it would still be too many.

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply14 Sept 2020, 12:27
Official
Good Afternoon Paula, 

Thank you for taking the time to reach out to us regarding your current query. 

Could you kindly provide us more context by emailing our *** and someone will reach out to you regarding the service you had received.

Kind Regards 
Twisp Team