AB
Anton B

1 reviews | Active since Aug 2016

04 Aug 2016, 12:32

Oil Leaking into mouth piece

<p>I bought a twisp Edge and it was leaking oil into the mouth piece since day one. I notified them a couple off times about my problem and even left the device at Michelle to test. After about a week and a bit i even asked the branch manager to see i we can solve the problem and according to them there is nothing wrong. After doing a bit more reseach about the Twisp Edge on hello peter it seems to be a Huge problem that these devices leaks oil into the mouth piece. How can a company like Twisp not take ownership off there product if there is so much similar complaints on there product. Can u please respond on this complaint. </p>

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply11 Aug 2016, 09:36
Official

Hi Anton

We apologise for the late response.

We will get an agent to contact you. There are a few reasons that can cause a device to leak, and there are easy fixes for this.