No Service
<p>I bought my Twisp Solo in July from Dischem.. Twisp still has a kiosk there, but they will only send my Twisp in for review, No guarantee as Twisp states, No Knowledge from the Kiosk Lady ( who I might add is a wonderful individual) who was highly embarrassed, No answer my Tinus the manager after calling 3 times and leaving a message.. E Mail response was pathetic to say the least. Bought a different device from the Tobacconist who says they wont stock Twisp due to service... So Yep.. Dissapointed to say the least, and wont support, promote or recomend this product to anyone, due to their lack of service to me.</p>
Hi Cindy
We are aware you have contacted our Support Team.
We have informed you we will gladly be able to assist you at any of our Twisp Stores. So they can assess your device to see what could be at fault.
Your device comes with a 6 month warranty, and even though it was not bought at a Twisp store, all you will need to do, is show proof of purchase (for the warranty) and we will gladly assist you further.
Hi Cindy
We are aware you have contacted our Support Team.
We have informed you we will gladly be able to assist you at any of our Twisp Stores. So they can assess your device to see what could be at fault.
Your device comes with a 6 month warranty, and even though it was not bought at a Twisp store, all you will need to do, is show proof of purchase (for the warranty) and we will gladly assist you further.
Why must I go to a Twisp Store, different from where I bought it ??? Why cant it be exchanged from where I purchased .. Why does your manager Tinus not return calls.. I have never come across such shoddy service....
Why must I go to a Twisp Store, different from where I bought it ??? Why cant it be exchanged from where I purchased .. Why does your manager Tinus not return calls.. I have never come across such shoddy service....