MJ
Martin J
1 reviews | Active since Jul 2013
24 Dec 2018, 10:05
NO SERVICE
Twisp Kiosk Nicolway - 24/12/2018 - waited from 09:00 am till 09:30 and no one opened the Kiosk. I phoned Twisp head office at 09:10 and was advised that the staff just went to the bathroom....TOTAL BS... This is not the way a business should run - Twisp is losing money with unreliable staff....
Helpful (0)
Replies (1)0
Replies (1)
Twisp The Smoking Alternative's replyOfficial
27 Dec 2018, 12:45Good afternoon Martin, thank you for reaching out to us, Thank you making us aware, we are sorry to hear about your experience as this should not be happening as all staff should be ready and at the kiosk by 9 am. We have escalated the query to the Area manager of the kiosk and this matter will be dealt with internally.
Twisp The Smoking Alternative's reply27 Dec 2018, 12:45
Official
Good afternoon Martin, thank you for reaching out to us, Thank you making us aware, we are sorry to hear about your experience as this should not be happening as all staff should be ready and at the kiosk by 9 am. We have escalated the query to the Area manager of the kiosk and this matter will be dealt with internally.