EC
Ethan Creigh-Biggs
1 reviews | Active since Jun 2015
18 Jun 2015, 14:25
Next day delivery ?
I ordered a number of flavors from the online store it says if you pay befor 1 it will be delivers the same day it's now 3 days latter and I'm still waiting ? When I call then I get transfers about 1000 times and end up back where I started . No one at twisp wants to help me resolve this proble
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Replies (1)
Twisp The Smoking Alternative's replyOfficial
18 Jun 2015, 15:01Hello Ayrin ,
Hi Ethan,
We do apologise about the misunderstanding.
We only offer same-day dispatch provided that payment has cleared before 1pm during business hours. Delivery can take up to 3 working days depending on your delivery address.
We understand that one of our Customer Support agents has contacted you via email.
Please don't hesitate to get in touch with us at *** for any further assistance.
Kindest Regards,
The Twisp Team
Hi Ethan,
We do apologise about the misunderstanding.
We only offer same-day dispatch provided that payment has cleared before 1pm during business hours. Delivery can take up to 3 working days depending on your delivery address.
We understand that one of our Customer Support agents has contacted you via email.
Please don't hesitate to get in touch with us at *** for any further assistance.
Kindest Regards,
The Twisp Team
Twisp The Smoking Alternative's reply18 Jun 2015, 15:01
Official
Hello Ayrin ,
Hi Ethan,
We do apologise about the misunderstanding.
We only offer same-day dispatch provided that payment has cleared before 1pm during business hours. Delivery can take up to 3 working days depending on your delivery address.
We understand that one of our Customer Support agents has contacted you via email.
Please don't hesitate to get in touch with us at *** for any further assistance.
Kindest Regards,
The Twisp Team
Hi Ethan,
We do apologise about the misunderstanding.
We only offer same-day dispatch provided that payment has cleared before 1pm during business hours. Delivery can take up to 3 working days depending on your delivery address.
We understand that one of our Customer Support agents has contacted you via email.
Please don't hesitate to get in touch with us at *** for any further assistance.
Kindest Regards,
The Twisp Team