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Nicholas A

1 reviews | Active since May 2015

26 May 2015, 20:05

New twisp edge is not an improvement

I have been a loyal twisp customer for around 2 years. The twisp clearo is a good product.<br> <br> As for the new twisp edge... Very disappointed. First let's give some credit for the bottom coil and the voltage adjuster and mini usb. But really... The product doesn't work. Over the 2 weeks of using it, I've been getting the flavor (overpriced flavor) into my mouth completely ruining the experience. Flavor coming out the sides and in the top mouth piece everyday, all the time!! I've probably lost half a bottle of flavor just from the faulty device. Vaping what feels like a hubbly bubbly. Futhermore the coils are not \improved"at all. I've been through 3 coils already"

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply27 May 2015, 09:54
Official
Hello n1ckna5,

Hi Nicholas,

We are sorry to hear about your experience with the Twisp Edge so far.

We suggest visiting your nearest Twisp store so that the staff on hand can troubleshoot your device for you.

The new coils should be lasting you way longer. Please make sure that you fill your device sufficiently and that you are giving the new coil enough time to wick before use.

One of our Customer Support agents will get in touch with you to offer assistance.

Your reference number is #0687

Kindest Regards,
The Twisp Team