1 reviews | Active since Sept 2011
New Coils also a BUST
I had a previous complaint regarding your coils, to which a very professional and friendly lady contacted me to advise me of the problem twisp has been having regarding the older coils. She advised me she would send me a 5pack of brand new coils and that these ones would last the regular 2-3 weeks again. <br> <br> I received the pack not even 24 hours later. Brilliant service. Really Twisp has amazing customer care. <br> <br> However, these coils are even worse than the previous ones. They last 2 days, and one of them lasted 3 days. They then stop making vapour and have an awful taste. I have been through 3 coils since you sent me the 5pack on the 13th of May. Exactly one week ago.With the first one i thought eh, maybe its a one off. Then number 2 died and now I had to take out number 3. <br> <br> This is horrible. Really I'm appalled by the quality of these goods. I will therefore have to switch brands. I do not have R200.00 per week for a 5pack coils. <br> <br> What really makes me even more angry is the fact that I purchased a brand new Clearo - not even a month ago. BRAND NEW. After I had my previous Clearo for a year and never having even one complaint. <br> <br> Now I need to buy another vaporiser.
Hi Michael,
It is very strange that you are having trouble with the new coils.
One of our Customer Support agents will get in touch with you to troubleshoot your device and offer assistance.
Your reference number is #0680
Kindest Regards,
The Twisp Team
Hi Michael,
It is very strange that you are having trouble with the new coils.
One of our Customer Support agents will get in touch with you to troubleshoot your device and offer assistance.
Your reference number is #0680
Kindest Regards,
The Twisp Team
