1 reviews | Active since Nov 2015
Let's Resolve The Issue
This is a followup complaint with regards to my faulty Twisp, Yes I was contacted and yes the Twisp Gateway branch changed my Atomizer but the issue with the unit waisting liquid and overheating persists! I am finding pools of liquid under my mouth piece and the twisp is getting extremely hot when used consecutively over a period of time. I am now again out of liquid and am forced to shell out another R160 for a bottle of liquid that the device has waisted! Let us resolve this issue once and for all! The only piece that is yet to be replaced on my unit is the battery, if every other Avenue has been checked why was the most obvious one ignored? The battery has a voltage regulator, if that is faulty the entire twisp will be effected.... to be frank I am tired of this back and forth as if I have time to waist running to a Twisp branch every few days.... I want the battery changed and to be compensated for the coils burnt from the fault as well as liquid waisted from the fault.
Hi Anthony
Thank you for sending us this information.
We are aware our Area Manager has been in contact with you. We will follow up with the parties involved and come back to you as soon as possible.
Hi Anthony
Thank you for sending us this information.
We are aware our Area Manager has been in contact with you. We will follow up with the parties involved and come back to you as soon as possible.
