MR
Marilu R

1 reviews | Active since Dec 2013

16 Oct 2015, 00:29

Leaks

i have been using twisp for almost 2 months and is very concern the amount its it leaking and wasting very expensive fluid and its waste. I Am really not happy i can see I am not the only one complaining about it. I what will be done about this !!!! The friendly Staff is all that make a good experience staff is saying just clean it but we are wasting more on cleaning using our expensive just cleaning it the whole time don't understand it. That is not resolving the problem!!!

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply16 Oct 2015, 09:16
Official
Hello glowing,

Hi Marilu

Thank you for contacting us and sending in your concerns.

We have received word that some of our customers can experience a leaking issue with a device. It can depend on which device is used, and what could be causing the problem itself.

We will be getting one of agents to contact you directly, to give you extra assistance and to help get this problem resolved.