CW
Claudia W

1 reviews | Active since Jul 2015

23 Jul 2015, 16:34

Leaking, Battery won't turn off - Twisp Edge

I'm extremely unhappy my new Twisp Edge!!<br> For being a loyal Twisp supporter for 18 months now i'm shocked in the poor quality of this new device.<br> Firstly - It leaks constantly!!! EVERYTHING I own is stained with Twisp Liquid! And not to mention the amount of liquid i have gone through in the past 7 weeks!!!<br> Secondly - You say the new coil will last up to 8 weeks! I'm on my 4th coil already??? Almost 1 every 2 weeks???<br> Thirdly - Yesterday as I grabbed my device out my handbag I got burnt!! As the device is now not switching off at all!!! And my very expensive handbag has now been stained with boiling liquid!!<br> I have been back to the store twice already first time because it sealed shut and it was replaced eventually. Second time was for leaking and I was told it all has to do with pressure?<br> Really have no checks been done on this device before it was put in the market?<br> I'm really not happy about this at all and i'm now regretting telling everyone what a wonderful device this is when in actual fact it is useless and just costing me money!! <br> Rather take it off the market and stick to what you know!<br> <br> <br>

0
Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply23 Jul 2015, 16:54
Official
Hello ClaudiaW,

Hi Claudia,

We do apologise to hear about your experience with your new Edge.

We have relayed your message to our experienced Support Team who will be able to offer further assistance.

Kindest Regards,
The Twisp Team