Kiosk unwilling to replace faulty battery

<p>I've been a longtime advocate of Twisp and their products but recent events have called my beliefs into question. </p> <p>My Vega is just under six months old and has been experiencing problems with the power button for about half that time. On numerous occasions I've attempted to have the battery exchanged under warranty but the kiosk manager at Bay West Mall has flatly refused. </p> <p>The most recent refusal came just days ago when I saw my warranty was due to expire soon. The manager again refused to exchange the battery stating that it "happens to all of them"... To me this indicates that not only should Twisp be replacing my battery, but should be recalling all of them. </p> <p>I've attempted to contact Twisp from their website and via email but have yet to receive even an acknowledgement </p>