gF
gary F

1 reviews | Active since Dec 2015

29 Dec 2015, 08:51

Great staff at the mall of the north

A very well done to the staff at the mall of the north.<br> I have an edge which continously was leaking i visited the store and the staff was very friendly helped me cleaned the device and told me to try it for a few days if it leaks again to come back it unfortunately did leak again, i went back to the store with my device the manager was very helpful we still never found the problem herself and a male that works there asked if i could leave my twisp with them so they can find the problem i gladly did so fetched it in 2 days we found that the rubber of my twisp wasnt there i purchased a new coil , ive never came across at all the kiosks i visited such helpful staff , i got the managers name raeesa and unfortunately i never caught the other persons name but it was a male thank you so much for the help , i travel alot but will always return to the mall of the north kiosk and stock up for my travels they make you feel so welcome.<br> Twisp needs to give you guys a bonus excellent customer service keep it up mall of the north twisp

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply29 Dec 2015, 10:03
Official
Hello fishergary677,

Hi Gary

Thank you so much for the feedback!

It is always awesome to receive these type of words from our customers. We will be sure to be passing this onto the team and management!