FED UP

No help at all. Consultant advised me to go to the kiosk but they gave me the same story as the last time. Both devices are now giving problems. I am fed up. I WANT A FULL REFUND.!!!!!! And to be told it's my fault is complete nonsense. As on your Facebook page there are countless complaints of people having the same problem so how is it my fAult? All the customers cannot possibly be at fault all it proves is how low the quality of your product is. I will not leave this. Twisp has basically ****** me of R1600. I don't care if my device has a dent or 2. That cannot possibly cause the coils to burn in a day or or the flavour to burn out and all the other problems. Spending more money on these faulty devices than I did on cigarettes. I want my money back!!!!!