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nilendran P

1 reviews | Active since May 2015

12 Mar 2018, 12:05

Faulty Twist Cue PODS

I bought the twisp cue about 2 months ago an for the most part the device was pretty gud but recently I have been having nothing but problems with the pods for the past few weeks each time a buy a new pod the pod seems to last at most a day which is a huge was of money. On average each pod used to last me 4 to 5 days now the pod doesn't make it a day an it is still new with almost all the liquid still in the pod. I have tried emailing but receive answers like try shaking the pod and putting it back or take it to the nearest twisp Shop which is not close to me. I want a refund back for all my wasted money on faulty pods which I have purchased as this is faulty merchandise. Please contact me on ********** as this is totally not on!

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply12 Mar 2018, 16:44
Official

Good Afternoon Nilendran

Thank you for taking the time to reach out to us.

We are sorry to hear about your experience. We will have one of our agents contact you as soon as possible to help resolve this.

Regards,

Twisp Team