1 reviews | Active since May 2016
Faulty Solo Device
<p>Roughly 3 weeks ago, i emailed their support about my device that has been leaking since after i got it. I bought my device in October. First the charger gave in after only 3 weeks of owning this device.</p> <p>They replaced the charger cable, no worries. However my device is still leaking!!! They want to keep it for a week for repairs, yet offer no alternative device?? I have recently quit smoking. I told them i do not mind paying in for a new and other device. They tell me, i will only be refunded R200!!! That is utter ****, i have had issues since day 1 with this device, but gave it a try. And I was told by your sales staff that the Solo has been discontinued. </p> <p>So twisp, what are YOU going to do about this issue?</p>
Hi Amanda
Thank you for contacting us.
We will be sure to get an agent to contact you regarding your Solo device. There are many useful tips and hints we can give to resolve what you have explained is being experienced. We look forward to speaking to you soon!
Hi Amanda
Thank you for contacting us.
We will be sure to get an agent to contact you regarding your Solo device. There are many useful tips and hints we can give to resolve what you have explained is being experienced. We look forward to speaking to you soon!
Tips and Hints have been tried. It does not work, I am honestly fed up with this **** device. I have been to the kiosk previously and I have been told to leave the device with them for a week! I say this again, I do not mind returning the device, being refunded and paying in an extra R200 for a much better device!
Tips and Hints have been tried. It does not work, I am honestly fed up with this **** device. I have been to the kiosk previously and I have been told to leave the device with them for a week! I say this again, I do not mind returning the device, being refunded and paying in an extra R200 for a much better device!