1 reviews | Active since May 2016

16 May 2016, 09:28

Faulty Products

<p>I would have preferrred to speak to TWISP first to give them a chance to rectify my problem but unfortunately the are no contact details.</p> <p>I have been a Twisp user since they came to the country. Unfortunately, the product has prooved to be quite unreliable. My latest experience is that I bought a box of 5 coils for my Clerio. I have 3 units so changed the coil on one and it seemed to work for only a day. So I changed the coil on another and it worked for a day. I was not sure which of the units I had changed so I then reverted to using my non Twisp products. This week they ran out so I changed a Clerio unit to have a new coil and kept it separate. Well it worked for exactly one filling of oil.</p>

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply16 May 2016, 09:40
Official
Hi Rouvierre We are sorry to hear that you have experienced this. All our contact details are available on both our website and Facebook page. We will get an agent to contact you with the details you have registered here.