LF
Linda F

1 reviews | Active since Oct 2011

16 Jun 2015, 00:18

faulty coils

Bought a new Edge - not impressed - the device leaked and was returned for a new Clearo. The coils - I have had problems with the older ones - was told they were faulty, and that a new supplier had been sourced. These new coils are even worse - don't last even a couple of days. Very disappointed - have been happy with Twisp for the last year, but looks like Twisp have gone to inferior suppliers and are sacrificing quality for cost. Twisp surely must take note of the numerous complaints - they are losing customers and this should be a worry? I will be looking for another alternative brand ASAP.

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply17 Jun 2015, 11:03
Official
Hello Marlin,

Hi Linda,

Thanks for your feedback.

We will relay your message to our experienced Customer Support Team who will contact you to discuss this matter as soon as possible.

Kindest Regards,
The Twisp Team