Faulty coils

It's with a heavy heart that I'm writing this. I have been a loyal Twisp customer since March. I've been so impressed and happy with the product that I even managed to convert some of my family and friends to Twisp.<br> <br> I bought a 5x pack of coils at the end of last month, but they just don't last. Got a decent'ish taste for the first 5 days, but that's where it ends. As it is, I only buy the original Twisp oils and now with a coil a week, it is just not affordable. At this rate I have to reconsider the Twisp brand.<br> <br> When I reported the faulty coils at the Twisp kiosk at Cavendish, asking to replace the remaining (and sealed) two from the five pack, I was told 'No' without a good reason. Honestly don't see a problem since they were sealed and they do sell singles. To me it only reflects the lack of faith they have in their own product.<br> <br> After that, I tried to contact the Twisp customer care via their website and have not received a reply. (With fairness, it has only been a day since I contacted them.)<br> <br> Twisp is currently the most main stream and well know eCig out there, but I think they need to work much harder than this to retain that position.