EvdW
Elana van der Westhuizen
1 reviews | Active since Mar 2015
14 Mar 2015, 13:12
exchange of flavour product
I understood that the nut brittle is popular and bought 5 units. I wanna ask for exchange to peach and apple flavours. Have 4 unopened nut brittles. I struggle to use it for as i start coughing when i do and the taste makes e feel j well.. please can i exchange it. I do further more are crazy in love with the product. Me and my husband
Helpful (0)
Replies (1)0
Replies (1)
Twisp The Smoking Alternative's replyOfficial
16 Mar 2015, 11:58Hello elanavdwest2126,
Hi Elana,
Thanks for getting in touch. We are sorry to hear that you are not happy with the Nut Brittle flavours that you have purchased.
Unfortunately we do not exchange flavours once it has left the Twisp store for hygiene reasons.
Kindest Regards,
The Twisp Team
Hi Elana,
Thanks for getting in touch. We are sorry to hear that you are not happy with the Nut Brittle flavours that you have purchased.
Unfortunately we do not exchange flavours once it has left the Twisp store for hygiene reasons.
Kindest Regards,
The Twisp Team
Twisp The Smoking Alternative's reply16 Mar 2015, 11:58
Official
Hello elanavdwest2126,
Hi Elana,
Thanks for getting in touch. We are sorry to hear that you are not happy with the Nut Brittle flavours that you have purchased.
Unfortunately we do not exchange flavours once it has left the Twisp store for hygiene reasons.
Kindest Regards,
The Twisp Team
Hi Elana,
Thanks for getting in touch. We are sorry to hear that you are not happy with the Nut Brittle flavours that you have purchased.
Unfortunately we do not exchange flavours once it has left the Twisp store for hygiene reasons.
Kindest Regards,
The Twisp Team