Empty promises once again

After responding that they will be contacting me within a week regarding my previous complaint and with a new special that is launched.still no contact .just more and more lies.and I have been reading the comments from other twisp users as well seems like a lot of people have been deceived with an apology but nothing done.just empty promises.for the record my twisp cue is also a ******* product and the pods leak.they last me a day or two so it's more expensive that a pack of cigarettes