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Onika R
1 reviews | Active since Jan 2015
25 Nov 2015, 09:06
Empty Promises
After posting a complaint of Twisp Solo Coils burning out prematurely, I had a response from Twisp saying that an agent will be in contact with me to discuss my problem and help solve it. This was 9 days ago....to date no agent has been in contact with me. So much for restoring good faith.
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Twisp The Smoking Alternative's replyOfficial
25 Nov 2015, 09:16Hello OnikaRanft,
Hi Onika
We cannot seem to locate your correspondence with us 9 - 10 days ago via Facebook /Hello Peter or in our Email center.
We take all our customer queries very seriously and contact all our clients as quick as possible. If we failed to do this, we apologise. We most certainly would like to know more regarding your complaint, so that we can assist you.
Hi Onika
We cannot seem to locate your correspondence with us 9 - 10 days ago via Facebook /Hello Peter or in our Email center.
We take all our customer queries very seriously and contact all our clients as quick as possible. If we failed to do this, we apologise. We most certainly would like to know more regarding your complaint, so that we can assist you.
Twisp The Smoking Alternative's reply25 Nov 2015, 09:16
Official
Hello OnikaRanft,
Hi Onika
We cannot seem to locate your correspondence with us 9 - 10 days ago via Facebook /Hello Peter or in our Email center.
We take all our customer queries very seriously and contact all our clients as quick as possible. If we failed to do this, we apologise. We most certainly would like to know more regarding your complaint, so that we can assist you.
Hi Onika
We cannot seem to locate your correspondence with us 9 - 10 days ago via Facebook /Hello Peter or in our Email center.
We take all our customer queries very seriously and contact all our clients as quick as possible. If we failed to do this, we apologise. We most certainly would like to know more regarding your complaint, so that we can assist you.