RK
Rashaad K

1 reviews | Active since Aug 2015

24 Aug 2015, 17:28

Edge and coils poor quality products

I have purchased the twisp edge and have had endless problems. Been back and forth at the branch with no help. I have used the clearo device with no problems for 2 years. Since using the edge i have to replace coils within less than a week and its starts pulling the liquid through into the mouthpiece. I purchased two of these devices and what a waste of time. Think i will be shifting to a a vape mob device if this is not resolved. <br> <br> I really would like to support the twisp brand but since the edge i have been really frustrated with this device. I have referred plenty of people to twisp in the past and have converted them from cigarettes but will be advising them of the new products which are poor quality. Its as if the liquid was not designed for this edge, its to thick and that is causing it to burn out and seep through.<br> <br> I look forward to some form of solution.<br> <br> Regards<br> <br> Rashaad <br> <br>

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply25 Aug 2015, 08:59
Official
Hello m.rashaadkhan,

Hi Rashaad

Thank you for contacting us.

The problems you have mentioned most certainly should not be happening!

We are glad to hear that you enjoyed our previous product and we most certainly want this to continue!

One of our agents will contact you directly, to get some more detailed information from you and to assist as best possible.