Don't Waste your Money

I purchased a twisp ION as well an extra battery last year 21 May. I could not figure out how to change the battery and when I went back a few months later I was informed the battery was for and edge and not the ION. Not to worry, I had an old edge I was not using so the battery wouldn't go to waste. This battery worked for exactly one month in September then went dead. A month laster my ION device would also not charge properly. I went back to have them both repaired and was told I need the box as well as the slip. In January I went back with both but now it's expired and they will not assist. While I understand there is a warranty of six months, it's same staff that was there the first time I went in. And to be honest a 6 month warranty on a device that costs R 900.00 is not exactly a warranty. I was told nothing could be done. I was not even offered a discount on a new device. I know many vapers and they all laugh at me and my TWISP. Now I know why. It is the most expensive with the least value and poorest service. Try a VAPE Shop Like Evolution Vape and nothing is too much trouble, if there is a problem, they are always happy to assist. I will never support TWISP again and if you have any sense, neither will you.