Don't buy Twisp. Ever.

I bought a Twisp Vega Mini. First I had atomizer problems. Sorted that out. Then, after three months (give or take) the battery stopped charging. I took it back to The Grove Mall Twisp Stand, the lady advised me that the battery will have to be replaced. They didn't have stock so she took my number and promised to call me as soon as the stock arrives. A month went by with no word from Twisp. I took the device back to the store. Again, same problem - no stock of the battery. After losing it a little bit, I decided to trust the consultant (different one this time) who promised to call me within a week. Yeah you guessed it - I never received the call. I was away with business for a while and tried to get this sorted out when I got back. My warranty has expired and they have NO RECORD of me visiting the shops. In fact, I am not on the system at all. They don't even have record of me buying the device. I described the two people who helped me - I know exactly what they look like so that in itself is proof that I was there. (how else would I know what they looked like). The lady at the stand confirmed that both of the people that I described did in fact work there, but they no longer work there so they can't help me. I didn't think to record my visits to have proof - who would do that? I have nothing but my word and the fact that I can describe the people who helped me. It counts for nothing though. Twisp refuses to help me. I then asked if there is any place that I can take the device to be repaired - even if I have to pay for it myself. Nope. No place that does repairs. So I'm basically stuck with a R2300 paper weight. I have NEVER experienced this level of dishonest, useless, pathetic service in my life. Do yourself a favour and avoid Twisp AT ALL COSTS. Go to a vape store - just google it. You will be thanking me later. I guarantee it. (Which b.t.w. counts way more than a Twisp guarantee)