CB
Cindy-Ann Brits

1 reviews | Active since Mar 2015

19 Mar 2015, 10:58

DISSAPOINTED

I have been using Twisp since Jan 2014 as a friend of mine introduced me to the best smoking alternative. However since 2015 I have had endless problems with batteries that don't last as long as they use to as well as coils that have to be replaced more often than I use to. I have been on Twisp for more than a year now and to be honest I don't even smoke as much as I use to so this the coils and batteries should last longer. I use a lot less liquids but coils and batteries are eating into my \saving"that Twisp advertises and promises. I love my Twisp but it is starting to cost me a lot of money with malfunctioning products that I have to keep on replacing. I will be very sad and unhappy to have to go back to normal smoking... Please Twisp check the products as this is not acceptable at all."""

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply19 Mar 2015, 11:17
Official
Hello ***.,

Hi Cindy,

We are sorry to hear that you feel this way. One of our customer support agents would like to get in touch with you.

Your reference number is #0652

Kindest Regards,
The Twisp Team