Disappointment with Twisp Aero
<p>Hi,</p> <p> </p> <p>i purchased a twisp Aero in July this and I have had endless problems with the device leaking, I have had my base changed and battery however the device still leaks. I paid R1000 for it which is a lot of money for me however I am not satisfied with the device. Their is a design flaw on the device which twisp knows about however they keeping saying we must clean it twice a day which is redicious as I only have time to clean it once. I don't know what to do now as I cannot go back to cigarettes which is quiet tempting at times know the twisp device I have doesn't perform for me.</p>
Hi Nadeem
We most apologise for the delay in our response. We will be sure to get an agent to contact as soon as possible.
Hi Nadeem
We most apologise for the delay in our response. We will be sure to get an agent to contact as soon as possible.
Twisp sent me a mail which didn't help me solve the problem , I responded and still await their reply almost a week later. Such poor customer service. They don't care about their existing clients who supported them from inception. R1000 on a new device and it doesn't work for me.
Very disappointed!
Twisp sent me a mail which didn't help me solve the problem , I responded and still await their reply almost a week later. Such poor customer service. They don't care about their existing clients who supported them from inception. R1000 on a new device and it doesn't work for me.
Very disappointed!
Can you believe this, to date my query has not been attended to by TWISP. My Warranty is actually coming to an end in the next few weeks and the problem has not been resolved.
TWISP SA : BAD SERVICE
Can you believe this, to date my query has not been attended to by TWISP. My Warranty is actually coming to an end in the next few weeks and the problem has not been resolved.
TWISP SA : BAD SERVICE